Privacy policy

Privacy Policy

Effective Date: July 30, 2026

Alpha Side Branding Company ("Alpha Side Branding," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, place an order, or otherwise interact with our business.

By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Name

  • Company or organization name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Order history

Order Information

  • Products ordered

  • Artwork and uploaded files

  • Embroidery or printing specifications

  • Shipping preferences

  • Purchase history

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Referral source

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide quotes and customer support

  • Create custom artwork and decorated products

  • Communicate regarding your order

  • Process payments

  • Ship products

  • Improve our website and services

  • Detect fraud or unauthorized activity

  • Maintain business records

  • Comply with legal obligations

With your consent where required by law, we may also send promotional emails regarding new products, special offers, or company updates. You may unsubscribe from marketing emails at any time.

Payment Information

Payments made through our website are processed by secure third-party payment providers.

Alpha Side Branding Company does not store or have access to your complete credit card information.

Payment processors maintain their own privacy and security practices.

Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Remember customer preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing performance

  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Shipping carriers

  • Payment processors

  • Website hosting providers

  • Email service providers

  • Product manufacturers or suppliers (when needed to fulfill an order)

  • Professional advisors (such as accountants or attorneys)

  • Government authorities when required by law

These third parties receive only the information reasonably necessary to perform their services.

Artwork & Uploaded Files

Artwork, logos, and files submitted by customers are used solely to provide requested products and services.

Customers represent that they have the legal right to submit any artwork provided.

Unless otherwise agreed in writing, Alpha Side Branding Company may retain production files, artwork, embroidery digitizing files, and order history for future reorders and customer service.

Data Security

We take commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer information only as long as reasonably necessary to:

  • Complete transactions

  • Maintain customer accounts

  • Process future reorders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized when practical.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of information you have provided to us, where applicable

  • Opt out of certain marketing communications

We will respond to applicable requests in accordance with governing law.

Third-Party Websites

Our website may contain links to third-party websites.

Alpha Side Branding Company is not responsible for the privacy practices or content of websites we do not own or control.

We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Updated versions become effective upon posting to our website. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

Alpha Side Branding Company

Making Your Brand the Center of Attention

Website: www.alphasidebranding.com

Email: sales@alphasidebranding.com

If you have questions regarding this Privacy Policy or how your information is handled, please contact us. We will make reasonable efforts to address your questions and concerns promptly.

By using our website, requesting a quote, placing an order, or otherwise interacting with Alpha Side Branding Company, you acknowledge that you have read and understand this Privacy Policy.